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Made to last
Here is where it comes from, how to care for it, and how it gets to you.
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Every Borneo piece is made where it makes sense to make it. The location follows the work, not the other way around.
The Archive and Classics collections are handcrafted in Bali, Indonesia, by skilled local artisans using natural materials and time-honoured techniques. Drop N.º 9 is made in Hungary, where our studio is based, with materials sourced from Italy, France and Indonesia.
Two places, one standard. What we always look for: the right craft, the right people, and the best materials available.
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These pieces were made to last. A little attention goes a long way.
Cotton — Hand wash or machine wash at 30°C. Lay flat to dry.
Silk / Silk crepe / Silk chiffon — Dry clean only. Do not wring or twist.
Viscose — Hand wash in cold water. Do not tumble dry. Lay flat to dry.
Rayon / Rayon satin / Rayon moss crepe — Hand wash in cold water or machine wash at 30°C. Do not wring. Lay flat to dry.
Denim — Machine wash cold with dark colours. Air dry.
Jacquard — Machine wash cold on delicate cycle. Air dry. Steam or iron on low heat.
Velvet — Hand wash in cold water. Turn inside out. Lay flat to dry.
Leather — Wipe with a soft damp cloth. Do not submerge. Store in a dust bag away from direct light.
Crochet and yarn — Hand wash in cold water. Air dry. Wipe any leather details with a dry cloth only.
Rattan with leather — Wipe leather with a soft cloth. Clean rattan with a dry or slightly damp cloth. Air dry.
Pieces with shell or crystal trim — Handle trim with care. Avoid rubbing. Lay flat to dry.
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Most pieces in the Borneo collection are designed as one size, with a relaxed and fluid cut that adapts to different bodies. For pieces available in specific sizes, we recommend choosing your usual size. If you are between sizes, we suggest going up for a more relaxed fit.
Sized garments — including dresses, trousers and structured tops — follow a standard European sizing. Bags and accessories are one size.
Our models wear a size S.
If you have any questions about fit, write to us at info@theborneoline.com.
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SHIPPING
Standard shipping — €20 per order, fully tracked
Europe: 3–5 business days
Rest of the world: 7–14 business days
Orders are processed on business days only. We do not dispatch on weekends or Hungarian public holidays.
Orders outside the EU may be subject to customs duties and import taxes, which are the responsibility of the recipient.
RETURNS
14-day return window from the date of delivery.
Items must be returned unused, unworn and with all original labels and packaging. Return shipping costs are covered by the customer, except in the case of a faulty or incorrect item.
To request a return, email info@theborneoline.com with your order number.
For more details, visit our Shipping & Returns page.
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